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Title:
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A FRAMEWORK FOR SEMANTIC BUSINESS PROCESS MANAGEMENT IN E-GOVERNMENT |
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Author(s):
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Zhan Liu, Anne Le Calvé, Fabian Cretton, Florian Evéquoz, Elena Mugellini |
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ISBN:
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978-989-8533-16-6 |
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Editors:
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Bebo White and Pedro Isaías |
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Year:
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2013 |
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Edition:
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Single |
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Keywords:
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Semantic Web, Semantic Business Process Management, e-Government, Business Process Management, Process Ontology |
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Type:
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Full Paper |
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First Page:
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259 |
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Last Page:
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267 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Nowadays, the increasing complexity in government-related processes presents considerable challenges to achieve satisfactory services. In this study we will discuss the first results obtained in an ongoing project named e-Government Innovation Center. We first identify typical semantic problems in e-Government, then introduce an e-Government semantic business process management framework and illustrate the building permit application as an example to strengthen how semantic web technologies could be used to design a new approach for exchanging and performing the processes and information in e-Government. |
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