TOWARDS AN INTEGRATED PLATFORM FOR DECISION SUPPORT IN WATER UTILITY MANAGEMENT Cédric Grueau, André Antunes, Bruno Ferreira, Miguel Gonçalves, João Gomes and Nelson Carriço
	SUCCESS PATTERNS FOR THE DIGITAL TRANSFORMATION OF B2B COMMERCE Matthias Lederer and Jan-Gerd Bruns
	CONCEPTUAL DESIGN OF A TOOL SUPPORTING THE “LAST MILE” LOGISTICS IN HOSPITALS Davide Aloini, Elisabetta Benevento and Alessandro Stefaninia
	REFLECTIONS ON SOCIAL MEDIA USE ALONG THE ACADEMIC RESEARCH LIFE CYCLE Anand Sheombar
	A SYSTEMATIC REVIEW ON SMART CITY SERVICES AND IOT-BASED TECHNOLOGIES Firat Bestepe and Sevgi Ozkan Yildirim
	THE IMPACT OF SECURITY AND CUSTOMIZATION ON CONTINUANCE INTENTION OF M-BANKING Mousa Albashrawi
	INNOVATION AND KNOWLEDGE MANAGEMENT IN PRECISION FARMING Natalia Bakhtadze, Evgeny Maximov, Danila Donchan, Lamara Kozlovskaya and Natalia Maximova
	THE INFLUENCE OF BLOGGERS ON CONSUMER PURCHASE Zehra Serman and Julian Sims
	ESCALATION OF COMMITMENT IN NPD AND COST SAVING IT PROJECTS Mark van der Pas and Niels van der Pas
	TOWARDS THE CASE FOR INTRODUCING ENTERPRISE RESOURCE PLANNING AT NATIONAL OIL CORPORATION (NOC) OF LIBYA: A CASE STUDY Naser Aniba, Jawed Siddiqi and Mohamed Elmosbahy
	ICT ADOPTION IN SMEs: DETERMINANTS, LEVELS, AND INFLUENCE ON THE ORGANIZATIONAL INNOVATIVENESS Bü?ra Alma Çall?, Erman Co?kun and Mehtap Öz?ahin
	COGNITIVE INFORMATION SYSTEMS – ARTIFICIAL INTELLIGENCE & MANAGEMENT DECISIONS Bálint Molnár and Dóra Mattyasovszky-Philipp
	METRICS AND TOOLS THAT ARE AVAILABLE FORTESTING SCALABILITY Anila Umar, Muhammad Abbas and Saad Rehman
	FROM BA TO BQA: INCREASING ROLE OF ANALYSTS IN IMPROVING PRODUCT QUALITY IN AGILE ENVIRONMENTS Faizan Ahmed, Irtaza Tarar and Muhammad Abbas
	UNDERSTANDING CHANGE PROCESS AND ORGANISATIONAL PERFORMANCE ASSOCIATED WITH ENTERPRISE SYSTEM IMPLEMENTATION Wallayaporn Techakriengkrai
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