|
Title:
|
A COMPARISON OF IN-LAB AND SYNCHRONOUS REMOTE USABILITY TESTING METHODS: EFFECTIVENESS PERSPECTIVE |
|
Author(s):
|
Obead Alhadreti, Pam Mayhew, Majed Alshamari |
|
ISBN:
|
978-972-8939-52-6 |
|
Editors:
|
Katherine Blashki |
|
Year:
|
2011 |
|
Edition:
|
Single |
|
Keywords:
|
Remote usability testing, lab testing, synchronous remote testing. |
|
Type:
|
Full Paper |
|
First Page:
|
3 |
|
Last Page:
|
9 |
|
Language:
|
English |
|
Cover:
|
|
|
Full Contents:
|
click to dowload 
|
|
Paper Abstract:
|
Traditional in-lab usability testing has been used as the standard evaluation method for evaluating and improving the usability of software interfaces. However, in-lab testing, though effective, has its drawbacks, such as unavailability of representative end-users, high testing costs, and the difficulty of reproducing a users everyday environment. To overcome these issues, various alternative usability evaluation methods (UEMs) have been developed over the past two decades. Among these, one of the most commonly used is the remote usability testing method. This paper is concerned with a comparative study of the traditional in-lab usability testing method and the synchronous remote usability testing method. It aims to examine how each method produces usability data, such as usability problems found, error number, time spent and success rate. The results of this paper discuss how these data differ based on the method used. It reveals some interesting results. Although the achieved data are similar, some measures differ significantly, such as identifying major usability problems. |
|
|
|
|
|
|
