Title:	USING AN EXPERT PANEL TO EMPIRICALLY VALIDATE A REQUIREMENTS ENGINEERING MEDIATION MODEL
Author(s):	Nan Ma , Tracy Hall , Trevor Barker
ISBN:	978-972-8924-61-4
Editors:	Gunilla Bradley
Year:	2008
Edition:	Single
Keywords:	Requirements Negotiation, Conflict, Conflict resolution, Narrative Mediation
Type:	Full Paper
First Page:	99
Last Page:	107
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	Objective: In this paper we present findings from an empirical validation study of a newly developed narrative-based requirements engineering mediation (NREMM) model. The main objective of this study is to validate whether the motivation for developing the NREMM model is justified and how well the NREMM model meets its objectives. Methods: We used semi-structured interviews with a combination of closed and open-ended questions to elicit 10 requirements experts’ opinions of NREMM model. Both quantitative and qualitative data were collected. Basic frequency analysis of the quantitative data was performed, as well as content analysis of the qualitative data. Findings: Overall, we found that NREMM is potentially capable of helping RE practitioners to identify, define, and resolve conflicts in the requirements engineering (RE) process. However, the NREMM needs further improvement in terms of integrating with existing RE modelling and goal analysis techniques. In addition a set of guidelines to ensure practitioners can correctly implement NREMM in practice is also required. Conclusions: Our expert panel findings indicate that our newly developed NREMM model meets its original objective to provide an effective framework guiding practitioners to mediate conflicts in the RE process. However, NREMM needs further improvement to make it easier to adopt by practitioners.
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