COVER - IS2011
	FRONT MATTER - IS2011
	ASSESSING THE FEASIBILITY OF IT-BASED KNOWLEDGE MANAGEMENT INITIATIVES: STEPS TOWARDS A BEHAVIOURAL EMPHASIS Stephen Corea
	ARE DECISION TREES THE BEST TOOL FOR IMPROVEMENT OF THE CLASSIFICATION ACCURACY RATES AND EXPLAINABILITY OF LOAN GRANTING DECISIONS? Jozef Zurada
	A NOVEL WEIGHTING SCHEME FOR A MULTI-CRITERIA RATING RECOMMENDER SYSTEM Pakapon Tangphoklang, Saranya Maneeroj, Atsuhiro Takasu
	AN INFORMATION PROCESSING CONCEPT FOR PRODUCT DEVELOPMENT Philip Hollstein
	COINS: A MODELLING APPROACH FOR RECORDING & REPLAYING COMPLEX INFORMATION Erqiang Zhou, Bing Wu, Yi Ding, Jianfeng Wu
	DATA EXTRACTION IN SERVICE-ORIENTED INFORMATION SYSTEM Sylvain Rakotomalala, Elie Abi-Lahoud, Kokou Yétongnon
	AN EXTENSIVE READING SYSTEM BY USING FUZZY LOGIC AND MEMORY CYCLE THEORIES Tung-Cheng Hsieh, Tzone-I Wang, Chien-Yuan Su
	CYBERNETIC E-LEARNING MANAGEMENT MODEL – MANAGING E-LEARNING IN INTERNATIONAL ACTING ORGANIZATIONS Bernd Hilgarth
	STRATEGIC INFORMATION SYSTEMS PLANNING AND ENVIRONMENTAL UNCERTAINTY: THE CASE OF SOUTH AFRICAN SMALL MICRO AND MEDIUM ENTERPRISES Luka M. Musangu, Ray M. Kekwaletswe
	ENTERPRISE RESOURCE PLANNING (ERP) IMPLEMENTATION: ANY COMPETITIVE ADVANTAGE FOR THE COMPANY? (CASE STUDY: ERP IMPLEMENTATION IN INDONESIA) Gede Rasben Dantes, Zainal Arifin Hasibuan
	OLD AGE AND INTERNET ACCESS John Murnane
	THE STRATEGIC ROLE OF ICT IN THE SOUTH AFRICAN PUBLIC SERVICE: THE CIO POSITIONING WITHIN THE ORGANIZATIONAL STRUCTURE John Otumile, Ray Kekwaletswe
	CUSTOMIZATION OF GLOBAL SOFTWARE SYSTEM FOR HEALTH CARE MANAGEMENT: MANAGING LOCAL ORGANIZATION-EXTRINSIC FACTORS Zeferino Benjamim Saugene
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