THE UK VOLUNTARY SECTOR WORKFORCE: KEY SKILLS FOR THE INFORMATION AGE Daisy Hodgson , Maggie Mcpherson
	UNDERSTANDING E-SOCIETY BY E, D AND V Xiuhua Zhang , Hans Lundin
	WEB INDICATORS FOR GLOBALIZATION AND THE VIRTUAL DIVIDE Jamie Murphy , Arno Scharl
	OUTSOURCING ACTIVITIES IN ELECTRONIC COMMERCE FROM THE INTERNAL AND RELATIONAL PERSPECTIVE Tomás F. Espino Rodríguez , Manuel Rodríguez Díaz
	TOWARDS MORE TRUSTWORTHY B2C E-COMMERCE USING A HYBRID AUTHENTICATION SCHEME Carsten Maple , Tim French , Marc Conrad
	QUALITY MANAGEMENT IN ELECTRONIC COMMERCE B2C: WHAT IS THE ROLE OF SERVQUAL IN THE DIGITAL ECONOMY? Lucía Melián Alzola , Víctor Padrón Robaina
	AUTOMATING PRODUCT CLASSIFICATION: THE IMPACT OF STANDARDIZATION Joerg Leukel
	A FRAMEWORK FOR DRIVERS AND ENABLERS OF RELATIONSHIP MARKETING Arne Floh , Horst Treiblmaier
	DRIVING FACTORS AND BARRIERS OF INFORMATION AND COMMUNICATION TECHNOLOGY FOR E BUSINESS Seok Woo Lee , Dan J. Kim
	A MODEL FOR EVALUATING THE TRANSACTION RISK IN E-BANKING Mario Fedrizzi , Andrea Molinari , Viviana Ventre
	A FRAMEWORK FOR ANALYZING & COMPARING E-BANKING CAPABILITIES Arwa F. Al Saud , Ali E. Abdallah
	THE BUSINESS CONCEPT MODEL OF FILMCOMMISSION Carella Roberto , Passiante Giuseppina , Ndou Valentina
	ICT INTENSIVE VIRTUAL ORGANISATION Nadja Damij, Msc
	TELEWORK ADOPTION & ITS IMPACTS ON ORGANISATION RESOURCES Hock N. Lim
	CROSSING THE BORDER: COMPARING PARTIAL AND FULLY ONLINE LEARNING R. T. Jim Eales
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