COVER - CT2013
	FRONT MATTER - CT2013
	FACTORS THAT DETERMINE THE LEVEL OF INTERACTION IN WIKIS, BLOGS AND FORUMS IN PRIVATE VIRTUAL COMMUNITIES
	A CONTEXT-AWARE FRAMEWORK FOR CSCW APPLICATIONS IN ENTERPRISE ENVIRONMENTS Christopher Viana Lima, Mário Antunes, Diogo Gomes, Rui Aguiar
	A REFERENCE PROCESS BASED SOFTWARE MARKET ANALYSIS FOR THE DIGITAL FACTORY Florian Himmler, Michael Amberg
	A KIOSK AS A COLLABORATIVE TECHNOLOGY IN CUSTOMER-SERVICE SITUATIONS Anna-Liisa Syrjänen, Kari Kuutti, Marianne Kinnula, Vesa Sihvola
	A CONTEXTUAL FRAMEWORK SUPPORTING COLLABORATION BETWEEN CUSTOMERS AND DEVELOPERS IN DISTRIBUTED, AGILE SOFTWARE DEVELOPMENT Francesco Bergadano, Gianni Bosio
	A DYNAMIC VIEW OF ADAPTIVE COMMUNICATION IN COMPUTER SUPPORTED COLLABORATION: THE ROLE OF COMMUNICATION COMPLEXITY Adi Katz
	RECOMMENDATION OF TRUST RELATIONSHIPS IN SOCIAL NETWORKS Edeilson Milhomem Silva, Diego Oliveira Rodrigues, Jackson Gomes de Souza, Parcilene Fernandes de Brito, Ana Carolina Salgado, Silvio Romero Lemos Meira, osé Alfredo F. Costa
	SOCIAL MEDIA FOR COLLABORATION IN PROJECT MANAGEMENT Lourdes Gómez-Calvo, Gabriel Valerio, Adán López
	THE USE OF ELEARNING FOR AN AGE FRIENDLY CITY (TAFCITY) Diana Andone, Radu Vasiu
	TECHNICAL AND NON-TECHNICAL CHALLENGES IN INTERACTIVE POLICY-MAKING v Dóra ?ri
	EMERGENT BEHAVIOUR AND SOCIAL MEDIA IN LARGE-SCALE DISASTERS Joanne Hinds, Ana Calderon, Peter Johnson
	CROWDSOURCING AND CROWDFUNDING: APPROACHES TO FOSTER SOCIAL INNOVATION Martin Bartenberger, Peter Leitner

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