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Title:      DO I HAVE TO PRESS THE BIG BUTTON LABELLED SPACEBAR TO SEPARATE TWO WORDS?
Author(s):      Suzanne Kieffer, Christian Swine, Benoît Macq
ISBN:      978-972-8939-75-5
Editors:      Katherine Blashki
Year:      2012
Edition:      Single
Keywords:      Older adults, user experience, usability, field-test, guidelines.
Type:      Full Paper
First Page:      81
Last Page:      88
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      “Do I have to press the big button labelled spacebar to separate two words?” This question was the first feedback from a one-year field-test undertaken with novice older adults using a computer. The combination of User-Centred Design, agile development, and field-test was adopted in order to provide the older adults with a better adapted user interface. The purpose to adopt such a combination was to release an easy-to-learn and easy-to-use user interface, so that the older adults would take possession of, and be satisfied with it. The resulting interface supports surfing the Internet, e-mailing, edition of text, and management of photos. Field-testing and results are presented in detail. Field-test observation turned out to be a key-success factor, especially because the project addresses the problem of accessibility to ICT for people on the wrong side of the digital divide. The major contribution of this work is the demonstration of the good combination of User-centred Design, agile development, and field-testing in order to elaborate user interfaces for a specific user.
   

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