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Title:
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DESIGNING WORKPLACES FOR CONTROL ROOMS: A STUDY USING FOCUS GROUPS AND STAKEHOLDER INTERVIEWS |
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Author(s):
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Elisabeth Weissenböck, Margit Pohl, Peter Judmaier, Andrea Viertelmayr and Gernot Rottermanner |
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ISBN:
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978-989-8533-67-8 |
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Editors:
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Piet Kommers and Guo Chao Peng |
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Year:
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2017 |
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Edition:
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Single |
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Keywords:
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Interface design, large screens, gender, evaluation |
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Type:
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Full Paper |
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First Page:
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19 |
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Last Page:
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26 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Control rooms for supervising traffic or emergency situations are increasingly introduced in companies and other governmental organisations. Employees of safety-critical workplaces have to deal with a large amount of problems every day: Quick decision-making, coping with an overload of information and stress are the most important. Designing appropriate workplaces for employees in such organisations is essential. The following paper provides the results of focus groups and stakeholder interviews which were conducted in two companies with control rooms regarding these issues. |
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