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Title:      A COMPREHESIVE APPROACH TO TECHNOLOGY ISSUES AND CHALLENGES FOR HIGHER EDUCATION INSTITUTIONS
Author(s):      Blerta Abazi Caushi, Agron Caushi, Zamir Dika
ISBN:      978-989-8704-03-0
Editors:      Piet Kommers and Pedro Isaías
Year:      2014
Edition:      Single
Keywords:      Higher Education, Information Systems, ICT, Higher Education Information Systems, Trend Analysis
Type:      Full Paper
First Page:      177
Last Page:      184
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The main idea behind this paper is to emphasize the nature of the changes that Higher Education Institutions (HEI) encounter due to technology and how Information and Communication Technologies (ICT) play an important role in reshaping the university setting in the business oriented and competitive environment. However while HEIs use ICT for making the change happen, the use of ICT itself becomes a challenge. In this paper, we discuss the changing landscape of the university and we distinguish the different information systems in HEIs using a framework that divides them in four categories. Each category incorporates distinct information systems that support separate activities in the university environment. Afterwards, we move into identification of the most pressing IS issues through review on research about HEIs for a fourteen year period (2000 – 2013). We pinpoint these issues from the outcomes of a huge survey conducted in more than 2000 education institutions, and conclude with emphasizing the importance of recognizing these trends and issues especially in terms of reducing costs, strategic planning and following the upcoming stream of generation Z students.
   

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